Every project ships the same way.
No case studies yet, and we will not invent them. What we can show is the machine: six gates, a definition of done that cannot move, and the dashboard every client gets.
Six phases, each closed by a written approval
The delivery clock starts when Gate 0 closes. Done is defined once, in writing.
Onboarding
Access and content checklists, shared project space, named approver. The delivery clock starts when this gate closes.
Discovery and design
Process map, System Map, success metrics, edge cases, GDPR review, stack cost sheet. You sign off the System Map.
Build
Built in your own accounts from day one. Something demonstrable every week and a written Friday update.
Test and validate
A session with you against ten real scenarios, deliberately including failure cases.
Launch and handover
Controlled go-live with the old process in parallel. Runbook, recorded walkthrough, training, credentials.
Hypercare and review
Fixes to scope at no charge, a day-30 review against the success metric, and an honest note on what underperformed.
What ships with every project
- A runbook: failure modes, recovery steps, cost estimate
- Monitoring with failure alerts on every workflow
- An audit log of every run
- A recorded walkthrough and staff training
- Credentials handed to you — it runs in your accounts
Want to see the gates on your project?
Thirty minutes, no deck. We walk one process end to end.